Oahu Transit Services, Inc.

Fixed Route

Monthly Performance Report

August 2022

Prepared by OTS Service Evaluation

· Ridership

Average weekday ridership for the month of August 2022 was 120,470, up by 14,488 or 13.7% from the previous year. Fiscal year-to-date ridership is at 6,342,043, up by 9% from the previous year. With schools back in session at the end of the month, this trend should continue.

Ridership continues to recover in 2022 and is still approximately 36 percent lower than pre-pandemic level.

· On-Time Performance

System-wide on-time performance is at 67.2% for the month of August 2022. The drop in on-time performance can be attributed to school going back in session and a gradual economic recovery. Out of 107 total routes, 33 routes exceeded on-time performance at 80% and one (1) performed under 50%.

The DTS and OTS Service Review Committee reviews service levels, including on-time performance monthly.

· Safety and Security

The number of reported vandalism crimes finally tapered off. Working with the Honolulu Police Department, a serial vandal was apprehended.

· Maintenance

As a result of the COVID pandemic, the spare ratio is above our normal 20% requirement due to low ridership. The fleet size has been decreased from 520 to 466 vehicles. We project that at this quantity we will meet our spare ratio requirements when rail service begins.

· Service Modifications

Service modifications to the following routes were implemented with the August sign-up.

- Route E made detour permanent;

- Route U1 new route that only provides service on school days;

- Route 2L implemented zoom service;

- Trips were added to the following routes:

· Route 81

· Route 86

· Route 87

· Route 88

· Route 89

· Route 90

· Route 92

· Route 93

· Route 96

· Route 97

· Route W1

· Route W2